The Best Possible Care.

The Croft Care Home is an independent home registered for residential and residential EMI (dementia) care, the home is owner / manager ran by Kathryn who works full time along side her long standing team. We are very proud to say that we have a very loyal and long standing staff team with many of the care staff having 10 years plus service at The Croft.

The Croft has 33 bedrooms, 30 bedrooms all en-suite in the main building and a separate 3 bed bungalow for those who require a higher level of care and support.

We pride ourselves on being approachable with the management team having an open-door policy encouraging resident and family interaction. We acknowledge the responsibility given to us when looking after the residents and managing their changing needs and we do our upmost to support the resident and their loved ones during this time, encouraging independence, gaining an understanding of a persons wants and wishes, acting upon their views with the hopeful outcome for a fulfilled and happy time with us. Families are encouraged to remain involved with the care of their loved one to the level they are happy with.

The Croft has links to the community, we support those who are able to visit a local lunch club, a local school visits every other week along with the local Brownies also visiting. We welcome the church into the Croft for those who wish to be involved, communion can be received along with a church service once a month.

For residents who are living with a dementia, the team are all trained in dementia and we take the approach that the resident’s comments and statements reflect their world and reality, we do not correct these statements, we will move the conversation along giving reassurance and support to reduce anxiety.

The Croft is a small home with bedrooms to the ground and first floor, the ground floor also holds our communal lounges, family room and dining room.

The Croft is one of only a small number of homes in Sunderland who are working toward the gold standards framework qualification, this accreditation shows the commitment to delivering person centred end of life care to the highest quality.

The Croft Staff

The Croft Staff in Sunderland are on hand 24 hours a day to make our residents feel at home. Our staff are our greatest asset.

Overall Rating for this service.
Good

Is the service Safe?
Requires improvement.

Is the service effective?
Good

Is the service caring?
Good

Is the service responsive?
Good

Is the service well-led?
Good

View our CQC Report

Sunderland Award

Croft Bungalow